Purpose of the JobThe Logistics Billing Coordinator will work daily with clients and vendors in all assigned aspects of client transportation needs. This individual will provide guidance and support to maintain a consistent and effective application of company supply chain practices. The role will be responsible for establishing and maintaining departmental processes and invoicing, while being the front-line for all client inquiries, both internal and external. Key ResponsibilitiesManage the Freight Helpdesk by answering all inquiries, tracking claims and credits in a timely and effective manner.Review freight invoices and reports for accuracy and completeness prior to approval.Prepares weekly freight billing reports to client ensuring accuracy and timeliness.Review unallocated charges or incomplete invoices and find a resolution to correct all outstanding issues.Actively seek to reduce unallocated shipping charges by contacting clients/vendors via email and/or phone for corresponding job reference.Prepare and manipulate weekly freight data files for reporting and upload.Respond to client shipping and fulfillment inquiries and coordinate with freight and warehousing vendors.Purchase and support shipping and warehousing services for client accounts across the company.Maintain logistics vendor accounts, including the set-up of new users/suppliers and the discontinuation of terminated users.Train and educate users on company shipping processes and best practices.Monitor logistics daily processes and work closely with the IT team to ensure a smooth process.Actively seek to reduce unallocated shipping cost by contacting vendors and clients via email and/or phone for corresponding job reference #.Manage day-to-day risk associated with freight shipments and fulfillment logistics.Knowledge, Skills Experience1 years of logistics billing experience preferredBachelor’s Degree in a related disciplineFully Bilingual in English and SpanishHighly proficient with MS Office Software, high aptitude for MS ExcelStrong attention to detail, organizational and problem-solving skillsResourceful, with the ability to prioritize and multi-task in a fast-paced environmentExcellent communication, presentation, and interpersonal skillsStrong customer service skillsAble to work alone on a broad variety of projectsExperience with billing and invoicing processesExperience negotiating job costs and schedules with suppliers#LI-SN1